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Customer-Centric Predictive Modeling 

Since the early stages of customers acquisition and throughout the course of service delivery, data reveals much about the needs and aspirations from the relation between the customer & the service provider. Customers constantly voice out those needs and aspirations through signals and advanced customer analytics is among the most powerful enablers to companies for translating those signals into useful insights to guide customer relationship management. Machine learning have been at the center of these enablers and Cognitro has been working with banks, retailers and telecom operators to leverage AI and predictive analytics customers to build targeted campaigns to customer customers, maximize share of wallet, create new products to match customers needs as well as predict customers attrition and win-back strategy. 


Customer-Centric Machine Learning Models

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Relevant Experience

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Case Study:Customer Behavioral Segmentation & Needs Analysis

See how we've helped an Asia-based telecom operator better understand their customers, needs and motivations and improve their customer strategy.

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